Subject: Following up on my previous email
I am writing to follow up on newjerseyweddings.org/ my previous email, in which I introduced our company and our products and services.
I understand that you may be busy, but I would be grateful if you could take a few minutes to review our company brochure and to consider whether our products and services could be a valuable asset to your company.
I would also be happy to schedule a call to discuss your specific needs in more detail.
Thank you for your time and consideration. I look forward to hearing from you soon.
This follow-up email is polite and professional. It reminds the recipient of the previous email, without being pushy. It also offers to schedule a call, which gives the recipient an easy way to learn more about the company’s products and services.
Here is another example of a business email, this time a complaint email:
Subject: Complaint about order [Order Number]
I am writing to complain about order [Order Number], which I placed on [Date]. I ordered [Product Name], but I received [Incorrect Product Name] instead. I am very disappointed with this error, as I was looking forward to receiving the correct product.
I have attached a copy of my order confirmation email and a photo of the incorrect product that I received.
I would like to request a refund for the incorrect product. I would also like to request that you send me the correct product as soon as possible.
Thank you for your time and attention to this matter.
This complaint email is clear, concise, and polite. It states the problem clearly and provides all of the necessary information to the customer service representative. It also makes a specific request for a refund and for the correct product to be sent.